Frequently Asked Questions

Q: How long will it take to receive my order?

A: All stock is located in Paramount, CA and we provide same day dispatch. Therefore, you could receive your order as early as tomorrow morning.

Q: What if I change my mind?

A: If you change your mind please send us a message and we will be more than happy for you to return your purchase for a full refund.

Q: Do you provide any guarantees?

A: We certainly do, if the product does not work for any reason then we will provide you with a full refund because we are committed to ensuring our customers are completely satisfied. That is our 100% Satisfaction Guarentee.

Q: Can I pickup my order from your warehouse?

A: Unfortunately, as an online store we do not provide a pickup facility as this allows us to keep overheads low and as a result keep our prices low.

Q: Are there any discounts for bulk orders?

A: We supply our products to a range of businesses, including resorts and hospitals, to whom receive our special bulk prices. Please send us a message to discuss your needs.

Q: Do you provide a warranty?

A: We provide a 12 month warranty period, so if there are any faults with your product then please get in touch with us and we will look after you.